![]() ![]() Many software programs, including those from Intuit, Symantec and Microsoft, also contain background utilities. ![]() What she discovered was that her PC, which had 128 megabytes of random access memory, or RAM, was suffering from ''RAM cram.'' The malady arises from the installation of software that brings with it background utilities, called applets, designed to make the main program more convenient or reliable, to help it load faster, or to enable it to link to the vendor's Web site.īackground applets are routinely installed by software drivers and adapters for printers, cameras, scanners, graphic and sound cards, and hand-held organizers. ![]() Cornish-Lauria started searching for the cause of her PC's misbehavior. Finally, when Web pages with information that she needed to do her job failed to load completely, Ms. It was taking longer to boot, and applications ran with a serene indifference to her deadlines. Nonetheless, over the course of six months the PC's performance continued to deteriorate. Cornish-Lauria, the executive director of a nonprofit group, regularly ran one utility that defragmented the hard drive and another that updated her antivirus software. CHRISTINA CORNISH-LAURIA was perplexed by a gradual but noticeable decline in her computer's performance.
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